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Any Queries

Have any questions or queries? We’re here to help! Our dedicated team at KBHPS Infotech is ready to assist you with any inquiries you may have. Whether you need more information about our services, want to discuss a potential project, or have any other concerns, feel free to reach out to us. We value your feedback and are committed to providing prompt and helpful assistance.

We are dedicated to providing exceptional customer service and support. Don’t hesitate to reach out to us. We are looking forward to hearing from you!

Frequently Asked Questions

What is a NOC?

A Network Operations Center (NOC) is a centralized facility where a team of network professionals monitors, manages, and maintains an organization's network infrastructure. The NOC's primary responsibilities include monitoring network performance, troubleshooting and resolving network issues, conducting proactive maintenance, optimizing network performance, providing technical support, managing security threats, and documenting network configurations and changes. Operating around the clock, NOCs ensure the smooth operation of computer networks, telecommunications systems, and other network services to minimize downtime, enhance network efficiency, and safeguard network security.

What do we do?

we provide a wide range of services to ensure the smooth operation and optimal performance of your company's network infrastructure. These services include continuous network monitoring to identify and resolve issues, incident management to promptly address network outages, performance optimization to enhance network efficiency, proactive maintenance to prevent potential problems, troubleshooting and support for end-users, security management to monitor and respond to security threats, and documentation and reporting to maintain comprehensive records of the network infrastructure. our services aim to ensure network reliability, minimize downtime, enhance performance, provide technical support, safeguard network security, and facilitate effective network management and decision-making.

Inhouse vs Outsourced NOC

When comparing in-house Network Operations Center (NOC) with our outsourced NOC services, there are clear advantages to choosing us. Our outsourced NOC provides access to a dedicated team of network professionals who specialize in monitoring, managing, and maintaining your network infrastructure. With our expertise and advanced tools, we ensure continuous network monitoring, timely incident resolution, and proactive maintenance, all while offering 24/7 coverage. By outsourcing your NOC to us, you can benefit from our specialized knowledge, cost-effective solutions, and the ability to focus on your core business activities while leaving the network management to our experienced team. Trust us to keep your network running smoothly and efficiently.